Our Team
Alura Business Solutions staff members bring a wide range of experience and perspectives to the organization. They are from a diversified spectrum of industries including communications, consulting, development, finance, law and public policy, marketing, operations, and technology. All of our staff members have a strong record of achievement in their professional areas making each a valuable asset to our team.Management
Jason Derstine
CEO/President
jderstine@alurasolutions.com
Background:
Jason founded Alura Business Solutions in 2003. He graduated from Temple University with a Bachelors of Science degree in Information Science and Technology and Business Administration. He has a strong background in many industries through years of experience in helping small businesses get the maximum return on their investment in their technology systems. Jason is responsible for long and short term customer planning, technology forecasting and keeping Alura on the cutting edge with the latest technologies. It is Jason's goal to continue to provide quality and affordable technology solutions to all of our customers.
Ryan Rosenkaimer
Chief Technology Officer
rrosenkaimer@alurasolutions.com
Background:
Ryan holds a Bachelors of Science degree from DeVry University in Computer Information Systems Security. He brings over 10 years of experience in computer information security and network management support. Ryan also has extensive experience in Unix/Linux, Firewall Security, Web Development/Coding, Virtualization and Microsoft Active Directory environments. Ryan has a great understanding of customer issues and has the skills needed in order to get those issues solved. Ryan brings the experience to support the most diverse of IT systems.
Elias Grim
Chief Information Officer
egrim@alurasolutions.com
Background:
Elias has over 10 years of consulting experience, paired with a degree in Management Science and Information Systems from Penn State University. He specializes in integration of differing technologies to provide complete solutions for small businesses.
Technicians
James Pickles
Senior IT Support Technician
jpickles@alurasolutions.com
Background:
James holds a Bachelors of Science degree from DeVry in Management Information Systems. With a combined 10 years of technician and customer relations in the IT field including phone, remote, and on-site interaction with a wide variety if customers working in vastly different professions.
Raymond Lent
IT Support Technician
rlent@alurasolutions.com
Background:
Ray graduated from DeVry University with a bachelor's degree in networking and communications management. He has extensive background in both IT help desk and mobile IT technician experience. With over five years of computer networking experience, including Cisco, Windows, and Linux, Ray is a promising new addition to the team.
Mike Grey
IT Support Technician
mgrey@alurasolutions.com
Background:
Mike specializes in servicing the unique needs of the home-based client, utilizing his combined professional expertise in both technology and retail. With a customer-centric approach, Mike can ensure your satisfaction and comfort with his pragmatic solutions to your technology demands. By offering a wide range of concierge services, Mike's home-based clients can finally have more free time to enjoy their technology.
